Bandabets
FAQ

Frequently asked questions

Answers to common questions about your account, deposits, withdrawals and bets.

How do I register?

You must be 18 or older to open a Bandabets Malawi account. 1. Click Register on the homepage. 2. Enter your mobile number and create a password. 3. Accept the Terms & Conditions and click Register. 4. Confirm your number with the code we send you by SMS, and you are ready to bet.

How do I reset my password?

1. Click Login, then Forgot Password. 2. Enter your registered mobile number and click Send OTP. 3. Enter the code you receive by SMS and choose a new password.

Can I have more than one account on Bandabets Malawi?

No. Each customer may hold one account only. If you have a problem with your account, chat with our support team and we will help.

How do I deposit?

1. Log in to your account. 2. Click Deposit at the top of the page. 3. Choose Mobile Money or Bank transfer. 4. Enter the amount and click Deposit. 5. Confirm the payment with your PIN when your phone prompts you. Your balance updates as soon as the payment clears.

How do I place a bet?

1. Log in to your account. 2. Choose a sport, then a country, league or match. You can also search for a team. 3. Click the odds you want to back; each selection is added to your betslip. 4. Open the betslip, enter your stake and click Place Bet.

How do I withdraw?

1. Log in to your account. 2. Open your balance at the top of the page and choose Withdraw. 3. Enter the amount and confirm. 4. The money is sent to your Mobile Money account, and you receive an SMS when it arrives.

What is cash out?

Cash out lets you settle a bet before its events have finished, for the amount offered at that moment, whatever the final result. You can cash out all of a bet, part of it, or set an amount for it to cash out automatically.

How do I cash out?

1. Open My Bets and choose an open bet that offers cash out. 2. Click Cashout Now to cash out the whole bet, choose a partial amount, or set an auto cash out amount. 3. Confirm, and the amount is added to your balance.

How do I contact customer care?

Chat with us using the Chat button at the top of the site. You can also find Bandabets Malawi on: • Facebook: https://www.facebook.com/profile.php?id=61592789933199 • Instagram: https://www.instagram.com/bandabets_malawi • X: https://x.com/BandabetsMW • TikTok: https://www.tiktok.com/@banda_bets • Telegram: https://t.me/BandabetsMw_bot

Bandabets
Malawi
Malawi

Malawi's premier sports betting and casino platform. Bet smart, win big.

18+

Gambling can be addictive. Play responsibly and only bet what you can afford to lose.

Bandabets Malawi is operated by Port Achia Trade Limited. Sports betting is licensed by the Malawi Gaming and Lotteries Authority under the Gaming and Lotteries Act, 2022, Licence No. 2025/5BL/01. Internet gaming and casino operations are licensed by the Malawi Gaming and Lotteries Authority under the Gaming and Lotteries Act, 2022, Internet Gaming Licence No. 2025/IG/01.

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