How Bandabets collects, uses and protects your personal data.
This Privacy Policy forms part of the Terms and Conditions available on the Bandabets Malawi platform (“Terms”).
Bandabets Malawi (“Company”, “we”, “our”, or “us”) is committed to safeguarding the privacy and personal information of all users (“Client(s)”, “User(s)”, “you”, or “your”) in compliance with applicable data protection laws and regulations.
This Privacy Policy explains how we collect, use, process, disclose, store, and protect your personal information when you access or use our services.
By using the Bandabets Malawi website, mobile applications, products, or services, you acknowledge that you have read and understood this Privacy Policy.
Bandabets Malawi offers gaming and betting services including sports betting, online casino games, promotional campaigns, gaming tournaments, and customer support services.
This Privacy Policy applies to all users interacting with our services through our websites, mobile applications, desktop software, customer support channels, and offline promotional events and activations.
Bandabets Malawi processes personal information according to principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.
We collect and process personal information for account creation, identity verification, payment processing, fraud prevention, AML/KYC compliance, responsible gaming monitoring, customer support, analytics, and legal obligations.
Bandabets Malawi does not sell your personal information to third parties.
We may collect registration information, identity verification documents, gaming information, payment information, device information, communication records, event media, and information from third-party service providers.
We may also collect anonymous and aggregated non-personal information related to usage activity and technical device information.
We process personal information based on contractual necessity, legal obligations, legitimate interests, user consent, vital interests, and public interest obligations.
Bandabets Malawi services are strictly intended for persons aged 18 years or older.
We do not knowingly collect personal information from minors.
We use personal information to manage accounts, process payments, verify identities, provide customer support, prevent fraud, promote responsible gaming, improve platform functionality, send communications, and comply with legal obligations.
Bandabets Malawi may send promotional communications through SMS, email, push notifications, telephone calls, and messaging platforms.
Users may opt out of marketing communications at any time.
We may share personal information with gaming providers, payment processors, verification providers, fraud prevention agencies, hosting providers, auditors, regulators, and law enforcement agencies where required by law.
Personal information may be transferred outside Malawi where necessary. Appropriate safeguards will be applied to protect personal information during such transfers.
Bandabets Malawi uses cookies, pixels, web beacons, and related technologies to improve services, personalise user experiences, analyse activity, and enhance security.
Our services may contain links to third-party websites or applications. Users are encouraged to review the privacy policies of such third parties.
Personal information may be retained for up to seven (7) years or longer where required by law, regulation, AML obligations, or dispute resolution purposes.
Users may request access, correction, deletion, restriction, portability, or objection to the processing of their personal information, subject to applicable legal obligations.
Bandabets Malawi applies technical and organisational safeguards including encryption, firewalls, access controls, authentication systems, monitoring, and fraud prevention systems.
Bandabets Malawi reserves the right to amend this Privacy Policy at any time. Updated versions will be published on official platforms.
Bandabets Malawi Support
Email: [email protected]