The rules that apply when you use Bandabets.
Applicable to all Clients using the Bandabets Malawi website and mobile applications.
These Terms and Conditions (“Terms”), together with all documents referred to herein including but not limited to the Privacy Policy, Responsible Gaming Policy, Sports Betting Rules, Bonus Policy, Withdrawal Policy, Casino Rules, Live Casino Rules, Virtual Games Rules, and any promotional terms, constitute a legally binding agreement between you (“Client”, “Player”, “you”, “your”) and Bandabets Malawi operated by Port Achia Trade Limited.
Bandabets Malawi is licensed and regulated by the Malawi Gaming and Lotteries Authority under the applicable laws and regulations of Malawi. By registering, accessing, or using our website, mobile applications, or services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
“Client”, “you”, “your” means the individual registered with the Company.
“Company” means Bandabets Malawi operated by Port Achia Trade Limited.
“Services” means all betting and gaming products offered by the Company including sportsbook, casino, live casino, virtual games and promotions.
“Prohibited Activity” means any activity prohibited under these Terms.
“PSP” means Payment Service Provider.
“Regulator” means the Malawi Gaming and Lotteries Authority.
“Website” means all Bandabets Malawi websites, applications and platforms.
Use of the Services is strictly limited to persons aged 18 years and above or the legal gambling age in Malawi, whichever is higher.
By registering and using the Services you confirm that:
• You are legally permitted to gamble in Malawi.
• All information and documents provided are accurate and complete.
• You are using funds from legitimate sources.
• You are not self-excluded from gambling.
• You accept that gambling carries financial risk and losses may occur.
The Company reserves the right to amend, update, or modify these Terms at any time. Material changes may be communicated via the Website, SMS, email, or other communication channels. Continued use of the Services after changes are published constitutes acceptance of the updated Terms.
• Only one account per person, telephone number, device, or household is permitted unless otherwise approved by the Company.
• Multiple or duplicate accounts may be suspended or permanently closed.
• You are responsible for maintaining the confidentiality of your username and password.
• You must notify the Company immediately of any unauthorized use of your account.
• The Company may request identity verification documents at any time including proof of identity, address, payment ownership, source of funds, occupation, or financial information.
• The Company reserves the right to suspend or restrict accounts pending verification.
The following activities are strictly prohibited:
• Fraud, money laundering, or use of proceeds of crime.
• Match fixing, collusion, or manipulation of betting markets.
• Use of bots, scripts, artificial intelligence, automated betting software, or system exploitation.
• Use of VPNs or location masking tools.
• Abuse of bonuses or promotions.
• Use of third-party or stolen payment methods.
• Abusive conduct toward Company staff or other users.
• Betting by any sportsperson or individual able to influence the outcome of sporting events.
The Company reserves the right to suspend accounts, void bets, confiscate winnings, and report suspicious activity to authorities where necessary.
• Deposits and withdrawals must be made using payment methods registered in your own name.
• Withdrawals may only be processed back to the same payment method used for deposits where possible.
• No interest shall be paid on account balances.
• The Company may impose transaction fees where applicable.
• The maximum withdrawal per transaction is MWK 150,000.
• Verified accounts may withdraw up to MWK 750,000 through Airtel Money or TNM Mpamba and up to MWK 3,000,000 through bank transfer.
• Maximum sportsbook and casino winnings per day shall be MWK 30,000,000.
• The Company reserves the right to withhold or delay withdrawals pending verification or investigation.
• Betting on credit is prohibited.
• All bonuses, promotions, and free bets are subject to specific promotional terms and wagering requirements.
• The Company reserves the right to modify, suspend, or withdraw promotions at any time.
• Abuse of promotions may result in forfeiture of bonuses, winnings, and account closure.
• Only one welcome bonus per person, household, device, or payment method is permitted unless otherwise approved by the Company.
• Bets are only valid once confirmed with an official bet slip number.
• Once confirmed, bets cannot be cancelled by the Client.
• In the event of technical errors, incorrect odds, system malfunctions, or human error, the Company reserves the right to void or resettle bets.
• The Company’s server records shall be final in determining account balances, wagers, and bet outcomes.
Bandabets Malawi promotes responsible gambling and provides responsible gaming tools including:
• Deposit limits
• Loss limits
• Time-outs
• Self-exclusion
• Account closure requests
Clients may contact Customer Support for assistance regarding responsible gambling.
A malfunction voids all pays and winnings. The Company reserves the right to:
• Void bets affected by technical issues.
• Recover winnings paid in error.
• Suspend services during system maintenance or interruptions.
The Company shall not be liable for losses resulting from technical failures, connectivity issues, or events beyond its control.
All trademarks, software, content, logos, graphics, and materials displayed on the Website are the property of Bandabets Malawi and/or its licensors and may not be copied, reproduced, or distributed without prior written consent.
Personal data shall be collected, processed, and stored in accordance with applicable data protection laws and the Company’s Privacy Policy.
By registering, you consent to receiving communications from Bandabets Malawi including:
• SMS
• Push notifications
• Phone calls
• In-app notifications
You may opt out of marketing communications at any time.
To the fullest extent permitted by law, the Company shall not be liable for:
• Indirect or consequential losses
• Loss of profits or winnings
• Technical interruptions
• Delays or service disruptions
• Actions of third-party service providers
Use of the Services is entirely at your own risk.
Accounts inactive for 120 consecutive days may be classified as dormant accounts. The Company reserves the right to apply administrative measures or restrictions to dormant accounts in accordance with applicable laws.
• Complaints should first be submitted to Customer Support through official support channels.
• Complaints must be lodged within 7 business days from the relevant transaction or event.
• The Company will review complaints and provide a decision within 14 business days.
• Unresolved disputes may be referred to the Malawi Gaming and Lotteries Authority or competent courts in Malawi.
The Company may suspend, restrict, or terminate any account immediately where:
• These Terms are breached.
• Fraudulent or suspicious activity is detected.
• Required verification is not completed.
• Regulatory obligations require such action.
Upon termination for breach of these Terms, the Company may confiscate balances, winnings, or bonuses where permitted by law.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malawi. Any disputes shall fall under the jurisdiction of the courts of Malawi.
• If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Failure by the Company to enforce any provision shall not constitute a waiver of its rights.
• The Company may assign or transfer its rights and obligations under these Terms.
• These Terms constitute the entire agreement between the Client and the Company regarding use of the Services.
Last Updated: May 2026